About Bianca

I have a background in Human Resources and Learning & Development, with academic training in Communication (Bachelor’s degree) and Organizational Management (Master’s degree). I hold two professional certifications: one as a certified trainer and one as a certified coach.

My work and studies have focused on how people interact, collaborate, and navigate challenges. I’m particularly interested in conflict management - understanding why conflicts arise, how they can be prevented, and what helps resolve them constructively when they do occur.

This website and my social media content are dedicated to exploring conflict openly and practically: sharing insights, observations, and tools that encourage clearer communication and healthier professional relationships.